Comprehensive IT Support
Evenstar provides complete IT support combining endpoint monitoring, network oversight, data protection, and technology procurement. Services replace internal IT departments or supplement existing teams needing specialized expertise without hiring dedicated staff.
Complete IT infrastructure management
Proactive monitoring, automated maintenance, and expert support replacing reactive break/fix approaches
Remote monitoring and management (RMM)
RMM provides 24/7 oversight of every computer, server, and mobile device in your environment. Automated maintenance, security patching, and performance monitoring replace reactive break/fix support with proactive management.
Security patches deploy automatically during maintenance windows. Critical updates receive priority deployment, while optional patches undergo testing before rollout. Patch compliance reporting tracks deployment status across all endpoints.
Monitoring tracks CPU usage, memory consumption, disk space, and application performance. Alerts trigger before problems impact users. Historical data informs capacity planning and hardware refresh decisions.
Network Monitoring & Management
Network monitoring provides real-time visibility into bandwidth utilization, device health, and security appliance status. Proactive alerts identify issues before they impact operations, while historical data informs capacity planning as businesses grow.
Continuous monitoring of firewalls, switches, wireless access points, and internet circuits with automated alerts.
Historical bandwidth data identifies growth trends and capacity constraints before they impact operations.
Network monitoring prevents downtime by identifying issues before users report problems.
Backup & Disaster Recovery
Automated backup systems protect business data with daily snapshots stored both locally and in the cloud. Ransomware protection prevents encryption attacks from destroying your data.
Cloud and local backup retention with daily incremental backups and weekly full backups. Retention policies for compliance and long-term recovery needs.
Quarterly restore testing validates backup integrity and documents recovery procedures. Tests include full system restores, individual file recovery, and database restoration.
IT Supply Chain Management
The licensing conversation shouldn't start with who needs desktop apps. It should start with identity protection, threat detection capabilities, and information governance requirements.
Discuss your IT support requirements with us.
Schedule a consultation to evaluate current infrastructure, identify gaps in monitoring or backup coverage, and determine appropriate support levels. You'll receive specific recommendations on service scope and transition planning.
