We focus on growing organizations with 20 or more employees who are experiencing technology growing pains. Our client base includes professional services firms, home services companies with field technician operations, and nonprofits or faith-based organizations. These businesses typically lack internal IT resources and need strategic guidance as they scale, not just break-fix support.

We're based in Sarasota and serve businesses throughout the greater Sarasota area, including Bradenton, Lakewood Ranch, Siesta Key, Venice and North Port. Our service model combines remote support with on-site presence when needed. While most day-to-day support happens remotely through our monitoring and management platforms, having a local team means we understand regional challenges like hurricane preparedness and can be on-site quickly when physical presence is required. We also work outside our primary service area for consults or specialized projects.

Initial assessments take 45 minutes to evaluate your current state and identify priorities. From there, timelines vary by scope. Security baseline implementations typically run 30-60 days. Microsoft 365 migrations range from 2-8 weeks depending on complexity. Network buildouts or infrastructure projects are quoted based on requirements. Strategic consulting engagements are ongoing with quarterly business reviews. We'll provide a realistic timeline during discovery rather than over-promising to win the work.

Our managed services contracts provide comprehensive IT support backed by an SLA, continuous monitoring, security management, and quarterly reviews. Rather than restrictive block-hour contracts, we offer all-inclusive service hours so you can reach out when needed without watching the clock. Packages are customized based on your infrastructure complexity, security requirements, and growth objectives.